Support after you buy. At A6 Mobility Shop, our support doesn't stop when you leave the showroom. We've helped customers across Stockport, Greater Manchester and Cheshire since 1992, and our own in-house engineers provide practical repairs, servicing and aftercare.
Ask about the warranty before you buy
In the showroom or by telephone, we can explain:
Warranty cover varies by product, manufacturer and model. You can ask us about the warranty at any stage of your enquiry, whether you are comparing products in the showroom or speaking to us by telephone. We can explain how long the cover lasts, what it includes and any relevant exclusions before you decide to buy.
Most come with a manufacturer warranty, typically around 12 months, although some models offer longer cover. For example, the TGA Breeze S4 comes with a three-year product warranty and a separate one-year battery warranty (see our TGA Breeze S4 review).
Refurbished and ex-demonstration scooters
Warranty cover and duration vary by individual scooter.
Warranty terms vary by manufacturer and model.
New stairlifts come with a two-year warranty as standard. Warranty cover for reconditioned stairlifts depends on the individual lift.
Warranty terms vary by model and manufacturer. Our selected British-made riser recliners have a five-year warranty on the mechanism and electronics; this does not apply to every chair.
Batteries, components and your rights
Batteries and other components may have different conditions. Any product warranty is additional to, and does not replace, your statutory consumer rights.
Call us on 0161 429 6000 during opening hours. Please have the following to hand if possible.
We don't promise a fixed call-out or repair time.
The product make and model
The purchase date
A brief description of the problem
We'll discuss the issue and advise whether troubleshooting, an engineering visit or a workshop repair is appropriate. Where parts or further work are needed, we'll explain the next steps.
Our engineers support mobility scooters, stairlifts, powerchairs, wheelchairs, riser recliners and other suitable mobility equipment.
We focus on customers in and around Stockport so practical aftercare is easier to arrange. If you live further away, please call with your postcode and equipment details to check what support is available.
For details of the services we provide, see Repairs & Servicing.
You can still ask us about servicing, repairs and replacement batteries after warranty cover expires.
We also consider repairs to mobility scooters bought elsewhere, although we prioritise equipment purchased from us or covered by an A6 warranty. For stairlifts, we normally service and repair those we installed ourselves.
If a repair is chargeable, we will explain the applicable arrangements before work is agreed.
For warranty help, telephone 0161 429 6000 during opening hours and tell us the problem and when you bought the equipment.
Prefer to visit? Find our Stockport showroom.
Stockport's family run mobility specialists since 1992. Scooters, stairlifts, riser recliners and more, with honest advice and no pushy sales.
