Stairlifts provide indispensable independence for accessing all floors of your home when mobility is a challenge. However, stairlifts need regular servicing, like any complex mechanical equipment, to keep them in good working order.
This comprehensive guide will answer all your questions about stairlift servicing, equipping you with the knowledge and information to keep your stairlift in top condition.
Why Is Stairlift Servicing Important?
Like any frequently used appliance, stairlifts experience general wear and tear over time. Regular stairlift maintenance catches and fixes minor problems early. This ensures your unit operates reliably for years and maximises your investment.
Safety is another vital benefit. During an inspection, qualified stairlift engineers assess all performance mechanisms and test key safety features. Specialised diagnostics identify defects before they pose a risk, ensuring your equipment remains secure. Knowing that your stairlift is safe and dependable gives you peace of mind.
Finally, routine servicing is often required to maintain the validity of your stairlift warranty, protecting you from unexpected repair costs.
How Often Should You Service Your Stairlift?
Most manufacturers recommend servicing your stairlift every 12 months. However, if your stairlift is used frequently or by multiple users, consider servicing it every six months. It’s always best to consult your stairlift’s user manual or speak with a qualified engineer. They can help you determine the best service intervals for your specific model.
What to Expect During a Typical Stairlift Service and Repair
A typical stairlift service by a qualified engineer will involve a comprehensive inspection. Here’s what you can expect:
- Safety inspection: Checking safety features like seat belts, limit switches, brakes, and electrical systems.
- Mechanical inspection: Inspecting the track, carriage, and drive system for wear and tear, loose components, or lubrication issues.
- Cleaning and lubrication: Cleaning and oiling all moving parts to ensure smooth operation and minimise friction.
- Software checks: Checking for any software updates or error codes if your stairlift has a computerised control system.
- Performance evaluation: Testing that it operates smoothly and safely in both directions.
Remember that specific procedures can vary depending on your stairlift model and the engineer’s assessment. If they find a problem with your stairlift, they should explain the issue and the necessary repairs. After troubleshooting, reputable service providers should give you a transparent quote before proceeding.
Different Types of Stairlifts and Their Servicing Costs
There are two main types of stairlifts, both requiring regular servicing. However, there are some differences in their maintenance needs:
Straight Stairlifts
These are designed for staircases with no bends or landings. Their simpler design and fewer moving parts make them easier to maintain. They are also typically less expensive to repair in the event of an issue.
Curved Stairlifts
These are custom-made for staircases with bends, turns, or landings. Curved stairlifts are more complex and require additional attention during servicing. The engineer must ensure the carriage tracks correctly along the curved rail. As a result, maintenance costs are typically higher.
Always work with a service provider familiar with your specific stairlift type to ensure you receive the best care.
How to Choose a Reliable Stairlift Service Provider
Here’s what to consider when finding the right service provider:
- Manufacturer-approved: Choose providers approved or recommended by your stairlift’s manufacturer. They have specialised training and access to genuine replacement parts.
- Expertise: Opt for a stairlift expert with extensive experience servicing and repairing stairlifts.
- Reputation and reviews: Check customer reviews and ratings to gauge the provider’s reputation.
- Response time: Providers should respond quickly in emergencies or breakdowns to minimise downtime.
At-Home Stairlift Maintenance and Aftercare
While professional servicing is essential, you can also play a role. Here are some simple ways you can maintain your stairlift between scheduled services:
- Wipe down the stairlift regularly with a damp cloth to remove dust and debris. But avoid using abrasive cleaners or solvents.
- Make sure the track is free of objects or debris that could block its movement.
- Check batteries charge fully after each use.
- Don’t exceed your stairlift’s weight capacity. Excess weight can put undue strain on the motor and other components.
- Regularly test that the safety features are working correctly. These include the emergency stop button and obstruction sensors.
- Look for signs of wear or damage, such as frayed cables, loose bolts, or cracks in the track or carriage. Report any issues to your service provider promptly.
By taking these small steps, you can help prolong the life of your stairlift and minimise the need for costly repairs.
When Is It Time to Upgrade Your Stairlift?
Purchasing a new unit is likely the best option if your stairlift no longer functions reliably, even after repairs.
These are some other signs it’s time to upgrade:
- Replacement parts are unavailable
- Frequent breakdowns and high ongoing repair bills
- Parts wear out faster than expected
- You can benefit from technology advancements
Buying new allows you to upgrade to the latest safety and tech features. You may also have the option to buy a reconditioned model. This can offer significant cost savings while still providing reliable performance and safety features.
A6 Mobility Shop: Stellar Stairlift Repairs, Servicing, and Supplies
Properly caring for your stairlift ensures many years of safe, trouble-free use. If you encounter any issues, the professionals at A6 Mobility Shop are here to help. Our qualified stairlift engineers provide top-notch maintenance and repair services for all types of stairlifts.
We’re also a proud stairlift supplier, with a range of new and expertly reconditioned stairlifts to suit various needs and budgets. Plus, we provide free, no-obligation home assessments to ensure you get the best solution for your home.
Where many national chains change their prices depending on the customer, we pride ourselves on our honest and ethical approach. Our prices are all-in, meaning no added costs for installation or extras. Our mantra is ‘no hidden costs, no pushy sales reps and no aftersales’.
We’re here to help if you need an annual service or emergency repairs. We also offer stairlift installation services. Get in touch to discuss your requirements with one of our experts today. Alternatively, you can head to our Stockport showroom for in-person advice.
