Established 1992•Family owned and run in Stockport
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How returns, refunds and exchanges work at A6 Mobility Shop, Stockport. This policy does not affect your statutory rights.
Unused products can be returned within 28 days of sale, with their invoice or proof of purchase. We cannot accept the return of a used product, or one that is not in its original packaging and the same condition in which it was sold.
Direct product exchanges, for example an alternate shoe size, are welcome up to 28 days after purchase, provided the product is unused and in its original packaging.
If you need a product to be collected for return, the cost of collection may be borne by you. Whether this cost is passed on is at the discretion of A6 Mobility Shop.
For hygiene reasons, returns and refunds are not accepted on items such as toileting aids, incontinence products and sanitary cleaning items. Refusal is at the discretion of A6 Mobility Shop.
To avoid the risk of cross contamination, we also cannot accept the return of cushions, backrests, supports, pads, commodes, bedpans, urinals, bed pads, orthopaedic supports, or any item that may have been in contact with human skin or bodily secretions.
Products ordered specifically for a customer cannot be returned, for example a personalised powerchair or a custom-order riser recliner chair. This also applies to products we do not usually stock and have ordered in specially for you.
If a product is delivered to you, it is your responsibility to inspect it on receipt and report any damage within 24 hours, or on the next working day. Damage reported after this time may not be accepted for return.
This returns policy does not affect your statutory rights. If you have any further questions, contact A6 Mobility Shop on 0161 429 6000 or pop into the showroom.
Stockport's family run mobility specialists since 1992. Scooters, stairlifts, riser recliners and more, with honest advice and no pushy sales.
